# MongoDB Atlas: Major incident: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1

**Summary:** MongoDB Atlas reported major impairment of cluster operations in AWS me-central-1 and AWS me-south-1, affecting MongoDB Cloud, starting 2026-09-03 16:44 UTC. The incident remained open under monitoring when archived; the recorded open duration was 2 minutes, with no cause or fix stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-03 16:44 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/jwd31x8yx3q5](https://stspg.io/jwd31x8yx3q5)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)
- Versions: before (none: first archived) → after incident\_version:152/yhvvsfvwyf1h@329f76d30349
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Impaired Cluster operations in AWS me-central-1 and AWS me-south-1
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ monitoring
```

**4. Added: Start time**

```diff
+ 2026-09-03 16:44 UTC
```

**5. Added: Affected components**

```diff
+ MongoDB Cloud
```

**6. Added: Update** (monitoring) · 2026-09-03 16:44 UTC

```diff
+ Please follow <a href="https://status.mongodb.com/incidents/7g5qmxgkc2y4">the original status post</a> for updates on AWS me-central-1 and AWS me-south-1 issues.
```

**7. Added: Update** (monitoring) · 2026-09-03 16:47 UTC

```diff
+ We are continuing to monitor for any further issues.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-03 16:44 UTC | Major incident: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 (this change) | degradation |

All MongoDB Atlas changes: [timeline](https://rewindex.com/company/mongodb-atlas/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8a602f8b595625 · Markdown: https://rewindex.com/change/i8a602f8b595625.md · JSON: https://rewindex.com/api/v1/changes/i8a602f8b595625 · Generated 2026-10-18T00:38:43.358Z