# Supabase: Critical incident: User unable to log in to Supabase Dashboard

**Summary:** A critical Supabase Dashboard outage prevented login, logged existing users out, and made Dashboard actions unavailable from 2026-09-01 08:45 UTC to 2026-09-01 10:34 UTC (1 h 49 min). Supabase reverted a recent change that affected login; the incident was resolved, and projects and non-Dashboard traffic remained unaffected. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-01 08:45 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.supabase.com/incidents/01M1E3H3ZHVJPQB21RE3ZE8671](https://status.supabase.com/incidents/01M1E3H3ZHVJPQB21RE3ZE8671)
- [Company: Supabase](https://rewindex.com/company/supabase.md)
- Versions: before (none: first archived) → after incident\_version:167/01M1E3H3ZHVJPQB21RE3ZE8671@87b4295625ee
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ User unable to log in to Supabase Dashboard
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-01 08:45 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-01 10:34 UTC
```

**6. Added: Update** (investigating) · 2026-09-01 08:45 UTC

```diff
+ We are currently investigating an issue where users are unable to login to the Supabase dashboard
```

**7. Added: Update** (investigating) · 2026-09-01 08:51 UTC

```diff
+ We’re investigating an issue preventing users from logging in to the Supabase Dashboard. Users who were logged into the dashboard were logged out. Dashboard actions are currently not available. Projects remain online and available. Non-Dashboard traffic is not impacted. We’ll share another update as soon as we have more information.
```

**8. Added: Update** (monitoring) · 2026-09-01 09:20 UTC

```diff
+ A recent change affected users ability to log in to the Supabase Dashboard. We’ve reverted the change, and testing indicates that the issue is resolved. Please try logging in again. If you’re still unable to log in, perform a full browser refresh and retry. Projects and non-Dashboard traffic remained unaffected.
```

**9. Added: Update** (resolved) · 2026-09-01 10:34 UTC

```diff
+ This incident has been resolved. Users should now be able to log in to the Supabase Dashboard normally. Projects and non-Dashboard traffic were unaffected throughout the incident.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-01 08:45 UTC | Critical incident: User unable to log in to Supabase Dashboard (this change) | outage |

All Supabase changes: [timeline](https://rewindex.com/company/supabase/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i89b64b14185641 · Markdown: https://rewindex.com/change/i89b64b14185641.md · JSON: https://rewindex.com/api/v1/changes/i89b64b14185641 · Generated 2026-10-18T02:55:13.856Z