# Lovable: Major incident: Elevated error rates on chat requests

**Summary:** Some Lovable users experienced errors when using chat in an incident rated major. It started at 2026-07-28 07:07 UTC and was resolved at 2026-07-28 07:24 UTC, lasting 17 min; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-28 07:07 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.lovable.dev/incidents/01KYKRRQRKBKW8FWAVFT9RZWEF](https://status.lovable.dev/incidents/01KYKRRQRKBKW8FWAVFT9RZWEF)
- [Company: Lovable](https://rewindex.com/company/lovable.md)
- Versions: before (none: first archived) → after incident\_version:27/01KYKRRQRKBKW8FWAVFT9RZWEF@c8732df2ec79
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated error rates on chat requests
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-28 07:07 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-28 07:24 UTC
```

**6. Added: Update** (investigating) · 2026-07-28 07:07 UTC

```diff
+ Some users are currently experiencing errors when using chat. We are investigating and working to restore normal service.
```

**7. Added: Update** (resolved) · 2026-07-28 07:24 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-28 07:07 UTC | Major incident: Elevated error rates on chat requests (this change) | outage |

All Lovable changes: [timeline](https://rewindex.com/company/lovable/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i894d7b7a9382d8 · Markdown: https://rewindex.com/change/i894d7b7a9382d8.md · JSON: https://rewindex.com/api/v1/changes/i894d7b7a9382d8 · Generated 2026-10-18T02:55:33.078Z