# Grammarly: Major incident: Issues logging in at https://superhuman.com and https://app.grammarly.com

**Summary:** Grammarly reported a major login outage affecting https://superhuman.com and https://app.grammarly.com, starting 2025-11-06 22:29 UTC and lasting 4 h 18 min. A fix was implemented, and the incident was resolved at 2025-11-07 02:47 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-11-06 22:29 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/7dfc75d2rlqp](https://stspg.io/7dfc75d2rlqp)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)
- Versions: before (none: first archived) → after incident\_version:21/pzr38rdhs9y6@d5ccc125aa92
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Issues logging in at https://superhuman.com and https://app.grammarly.com
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-06 22:29 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-07 02:47 UTC
```

**6. Added: Affected components**

```diff
+ Login
```

**7. Added: Update** (investigating) · 2025-11-06 22:29 UTC

```diff
+ Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.
```

**8. Added: Update** (monitoring) · 2025-11-07 01:44 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (monitoring) · 2025-11-07 02:00 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**10. Added: Update** (resolved) · 2025-11-07 02:47 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-06 22:29 UTC | Major incident: Issues logging in at https://superhuman.com and https://app.grammarly.com (this change) | outage |

All Grammarly changes: [timeline](https://rewindex.com/company/grammarly/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i88dc6280ac763d · Markdown: https://rewindex.com/change/i88dc6280ac763d.md · JSON: https://rewindex.com/api/v1/changes/i88dc6280ac763d · Generated 2026-10-18T02:55:06.658Z