# Semgrep: Major incident: Failure to start scans from 14:35 to 14:52 UTC

**Summary:** Semgrep reported a major outage: scans failed to start from 14:35 to 14:52 UTC. The vendor said it mitigated the issue and scans were starting normally. The incident is marked resolved, but its recorded start (2026-04-24 16:37 UTC) and resolution (2026-04-24 12:30 UTC) conflict; computed duration is unknown. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-24 16:37 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/dd0g1ykshs4g](https://stspg.io/dd0g1ykshs4g)
- [Company: Semgrep](https://rewindex.com/company/semgrep.md)
- Versions: before (none: first archived) → after incident\_version:316/jy3mkndjqcnt@f6976e70487e
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Failure to start scans from 14:35 to 14:52 UTC
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-24 16:37 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-24 12:30 UTC
```

**6. Added: Update** (resolved) · 2026-04-24 12:30 UTC

```diff
+ From 14:35 to 14:52 UTC, Semgrep scans did not start successfully. We have mitigated the issue and scans are now starting normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-24 16:37 UTC | Major incident: Failure to start scans from 14:35 to 14:52 UTC (this change) | outage |

All Semgrep changes: [timeline](https://rewindex.com/company/semgrep/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i87b6637ea99683 · Markdown: https://rewindex.com/change/i87b6637ea99683.md · JSON: https://rewindex.com/api/v1/changes/i87b6637ea99683 · Generated 2026-10-18T02:28:32.335Z
