# Confluent: Major incident: Possible outage in AWS us-east-1

**Summary:** Confluent reported a major Confluent Cloud outage in AWS us-east-1; Kafka clusters could experience elevated latency, request timeouts, or increased error rates. It started at 2026-10-09 23:27 UTC and was resolved at 2026-10-10 00:23 UTC, lasting 56 min. All affected services recovered; no customer action was required, and the root cause remained under investigation with the provider. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-09 23:27 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/57ltxrm4nnrr](https://stspg.io/57ltxrm4nnrr)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/qc9rmtmnnc8v@162499888cfd
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Possible outage in AWS us-east-1
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-09 23:27 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-10 00:23 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-10-09 23:27 UTC

```diff
+ We are investigating an incident affecting services in the AWS us-east-1 region. Customers with Kafka clusters in this region may experience elevated latency, request timeouts, or increased error rates.
```

**8. Added: Update** (monitoring) · 2026-10-09 23:43 UTC

```diff
+ The observed elevated error rates seen in AWS us-east-1 have subsided and all services have recovered. No action is required from customers at this point and we are monitoring and investigating further to understand the root cause with the provider.
```

**9. Added: Update** (resolved) · 2026-10-10 00:23 UTC

```diff
+ This incident has been resolved. All affected services have fully recovered.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-09 23:27 UTC | Major incident: Possible outage in AWS us-east-1 (this change) | outage |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8663db79ee6b46 · Markdown: https://rewindex.com/change/i8663db79ee6b46.md · JSON: https://rewindex.com/api/v1/changes/i8663db79ee6b46 · Generated 2026-10-18T00:38:44.834Z