# Salesforce: Major incident: Salesforce Data Cloud Feature Disruption: Customer360 Audiences

> Major incident: Salesforce Data Cloud Feature Disruption: Customer360 Audiences. Detected 2026-11-07 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i85aa249b896711
Last updated: 2026-11-07T02:33:00Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-02 19:47 UTC · Detected: 2026-11-07 02:33 UTC
- [Source: https://status.salesforce.com/incidents/20004583](https://status.salesforce.com/incidents/20004583)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before (none: first archived) → after incident\_version:130/20004583@2564bb6c96c8
- Change 1 of 2 for this incident

Incident page (full timeline): [Salesforce Data Cloud Feature Disruption: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20004583.md)
## What changed

**1. Added: Title**

```diff
+ Salesforce Data Cloud Feature Disruption: Customer360 Audiences
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-02 19:47 UTC
```

**5. Added: Affected components**

```diff
+ 1 instance, Customer360 Audiences
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 19:47 UTC | Major incident: Salesforce Data Cloud Feature Disruption: Customer360 Audiences (this change) | outage |
| 2026-11-07 03:03 UTC | [Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences](https://rewindex.com/change/re1ff08f166e16c.md) | Normal progress |

Next: [change](https://rewindex.com/change/re1ff08f166e16c.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Salesforce Data Cloud Feature Disruption: Customer360 Audiences on Salesforce’s status page, changed 2026-11-02 19:47 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/i85aa249b896711
- Citation: Salesforce, “Major incident: Salesforce Data Cloud Feature Disruption: Customer360 Audiences” (2026-11-02 19:47 UTC). Archived by Rewindex: https://rewindex.com/change/i85aa249b896711 (CC BY 4.0).
- Markdown link: `[Salesforce: Major incident: Salesforce Data Cloud Feature Disruption: Customer360 Audiences (2026-11-02)](https://rewindex.com/change/i85aa249b896711)`


---
Canonical: https://rewindex.com/change/i85aa249b896711 · Markdown: https://rewindex.com/change/i85aa249b896711.md · JSON: https://rewindex.com/api/v1/changes/i85aa249b896711 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-07T16:48:08.406Z