# Mailjet: Critical incident: Latency and login issues with Mailjet Application

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2024-05-31 08:07 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/sg8rxnnc2nzc](https://stspg.io/sg8rxnnc2nzc)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)
- Versions: before (none: first archived) → after incident\_version:744/lh09kfx93y74@6410e11fd5cd
- Change 1 of 1 for this incident

Incident page (full timeline): [Latency and login issues with Mailjet Application](https://rewindex.com/company/mailjet/incidents/lh09kfx93y74.md)
## What changed

**1. Added: Title**

```diff
+ Latency and login issues with Mailjet Application
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-05-31 08:07 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-05-31 09:48 UTC
```

**6. Added: Affected components**

```diff
+ Mailjet App
```

**7. Added: Update** (investigating) · 2024-05-31 08:07 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2024-05-31 08:24 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2024-05-31 08:50 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2024-05-31 09:48 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-05-31 08:07 UTC | Critical incident: Latency and login issues with Mailjet Application (this change) | critical |

All Mailjet changes: [timeline](https://rewindex.com/company/mailjet/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i859dddcf83f727 · Markdown: https://rewindex.com/change/i859dddcf83f727.md · JSON: https://rewindex.com/api/v1/changes/i859dddcf83f727 · Generated 2026-10-20T00:48:32.075Z