# Netlify: Major incident: Error accessing Netlify-hosted sites

**Summary:** Errors affected access to Netlify-hosted sites across Edge Functions, High-Performance Edge Network, and Standard Edge Network in a major-impact outage starting 2026-09-24 19:01 UTC. Netlify reported normal operation at 2026-09-24 19:10 UTC and resolved the incident at 2026-09-24 19:25 UTC; the recorded duration was 23 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-24 19:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/l073gj0f4tsv](https://stspg.io/l073gj0f4tsv)
- [Company: Netlify](https://rewindex.com/company/netlify.md)
- Versions: before (none: first archived) → after incident\_version:198/zlsxpcqccll1@7048e5f8a241
- Change 1 of 1 for this incident

Incident page (full timeline): [Error accessing Netlify-hosted sites](https://rewindex.com/company/netlify/incidents/zlsxpcqccll1.md)
## What changed

**1. Added: Title**

```diff
+ Error accessing Netlify-hosted sites
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-24 19:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-24 19:25 UTC
```

**6. Added: Affected components**

```diff
+ Edge Functions, High-Performance Edge Network, Standard Edge Network
```

**7. Added: Update** (investigating) · 2026-09-24 19:01 UTC

```diff
+ We are investigating reports of errors affecting access to Netlify-hosted sites. Our engineering team is actively investigating the issue. We will provide additional updates as more information becomes available.
```

**8. Added: Update** (monitoring) · 2026-09-24 19:10 UTC

```diff
+ We are seeing signs of recovery, and service has returned to normal operation.
```

**9. Added: Update** (resolved) · 2026-09-24 19:25 UTC

```diff
+ This incident has been resolved. Service has returned to normal operation, and we are no longer seeing elevated error rates.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-24 19:01 UTC | Major incident: Error accessing Netlify-hosted sites (this change) | outage |

All Netlify changes: [timeline](https://rewindex.com/company/netlify/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i82e32e8df36807 · Markdown: https://rewindex.com/change/i82e32e8df36807.md · JSON: https://rewindex.com/api/v1/changes/i82e32e8df36807 · Generated 2026-10-19T02:02:50.307Z