# Terraform Cloud (HCP): Major incident: Terraform Runs Failing

**Summary:** Terraform Cloud (HCP) reported a major incident affecting some customers: Terraform applies failed with a pre-apply run task error, “Unexpected response from broker: Status code: 424, Message: Failed Dependency.” It started at 2026-10-13 16:01 UTC and lasted 22 min, resolving at 2026-10-13 16:23 UTC after Engineering implemented a fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-13 16:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.hashicorp.com/incidents/01M4TZZJW6RZJ6BVDRNQKVNS16](https://status.hashicorp.com/incidents/01M4TZZJW6RZJ6BVDRNQKVNS16)
- [Company: Terraform Cloud (HCP)](https://rewindex.com/company/terraform-cloud-hcp.md)
- Versions: before (none: first archived) → after incident\_version:212/01M4TZZJW6RZJ6BVDRNQKVNS16@f0446df854c2
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Terraform Runs Failing
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-13 16:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-13 16:23 UTC
```

**6. Added: Update** (investigating) · 2026-10-13 16:01 UTC

```diff
+ Some customers are seeing terraform applies fail.  The pre‑apply run task receives an “Unexpected response from broker: Status code: 424, Message: Failed Dependency” error. Our Engineering team is working to identify and resolve the issue. We will post updates with more information as it becomes available.
```

**7. Added: Update** (monitoring) · 2026-10-13 16:14 UTC

```diff
+ Our Engineering team has implemented a fix to resolve the issue. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
```

**8. Added: Update** (resolved) · 2026-10-13 16:23 UTC

```diff
+ Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-13 16:01 UTC | Major incident: Terraform Runs Failing (this change) | outage |

All Terraform Cloud (HCP) changes: [timeline](https://rewindex.com/company/terraform-cloud-hcp/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i8221380919a4de · Markdown: https://rewindex.com/change/i8221380919a4de.md · JSON: https://rewindex.com/api/v1/changes/i8221380919a4de · Generated 2026-10-17T23:52:31.998Z