# crates.io: Critical incident: crates.io unavailable

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2021-03-24 09:08 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/7553m6ln3qyb](https://stspg.io/7553m6ln3qyb)
- [Company: crates.io](https://rewindex.com/company/crates-io.md)
- Versions: before (none: first archived) → after incident\_version:706/h990dbtzpcg9@bc0f88a992d6
- Change 1 of 1 for this incident

Incident page (full timeline): [crates.io unavailable](https://rewindex.com/company/crates-io/incidents/h990dbtzpcg9.md)
## What changed

**1. Added: Title**

```diff
+ crates.io unavailable
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2021-03-24 09:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2021-03-24 09:28 UTC
```

**6. Added: Affected components**

```diff
+ crates.io
```

**7. Added: Update** (identified) · 2021-03-24 09:08 UTC

```diff
+ We're investigating an issue with crates.io being unreachable.
```

**8. Added: Update** (identified) · 2021-03-24 09:17 UTC

```diff
+ One of our database servers is experiencing problems, and that's preventing the crates.io application from starting back up. No data loss happened. We're working on a fix.
```

**9. Added: Update** (monitoring) · 2021-03-24 09:23 UTC

```diff
+ The problems on the database servers are fixed. The application has been restarted and we're monitoring the recovery.
```

**10. Added: Update** (resolved) · 2021-03-24 09:28 UTC

```diff
+ The incident has been resolved!
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2021-03-24 09:08 UTC | Critical incident: crates.io unavailable (this change) | critical |

All crates.io changes: [timeline](https://rewindex.com/company/crates-io/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i80d4e4fe2cbe87 · Markdown: https://rewindex.com/change/i80d4e4fe2cbe87.md · JSON: https://rewindex.com/api/v1/changes/i80d4e4fe2cbe87 · Generated 2026-10-20T00:48:29.972Z