# Sumo Logic: Major incident: Problem with Cloud SIEM APIs in North America 2 (US2)

> Major incident: Problem with Cloud SIEM APIs in North America 2 (US2). Detected 2026-11-05 by Rewindex: what changed on Sumo Logic’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i7fb6a1c7ad487b
Last updated: 2026-11-05T08:34:04Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-05 08:29 UTC · Detected: 2026-11-05 08:34 UTC
- [Source: https://status.sumologic.com/incidents/hrpr3thntm0r](https://status.sumologic.com/incidents/hrpr3thntm0r)
- [Company: Sumo Logic](https://rewindex.com/company/sumo-logic.md)
- Versions: before (none: first archived) → after incident\_version:292/hrpr3thntm0r@85c41134400a
- Change 1 of 3 for this incident

Incident page (full timeline): [Problem with Cloud SIEM APIs in North America 2 (US2)](https://rewindex.com/company/sumo-logic/incidents/hrpr3thntm0r.md)
## What changed

**1. Added: Title**

```diff
+ Problem with Cloud SIEM APIs in North America 2 (US2)
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-05 08:29 UTC
```

**5. Added: Affected components**

```diff
+  - Cloud SIEM APIs, North America 2 - US2
```

**6. Added: Update** (investigating) · 2026-11-05 08:29 UTC

```diff
+ We are currently investigating reports of problems with Cloud SIEM APIs. Programmatic access through the Sumo CSIEM API may fail. Requests to CSIEM API endpoints may return 5XX errors. Automated systems using the CSIEM API could experience errors or interruptions until service recovers. We will provide more information soon.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-05 08:29 UTC | Major incident: Problem with Cloud SIEM APIs in North America 2 (US2) (this change) | outage |
| 2026-11-05 08:54 UTC | [Incident updated: Problem with Cloud SIEM APIs in North America 2 (US2)](https://rewindex.com/change/r589d0b87b14d7b.md) | Normal progress |
| 2026-11-05 09:14 UTC | [Incident updated: Problem with Cloud SIEM APIs in North America 2 (US2)](https://rewindex.com/change/r4faaaf8b4899fb.md) | Normal progress |

Next: [change](https://rewindex.com/change/r589d0b87b14d7b.md) · All Sumo Logic changes: [timeline](https://rewindex.com/company/sumo-logic/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Problem with Cloud SIEM APIs in North America 2 (US2) on Sumo Logic’s status page, changed 2026-11-05 08:29 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/i7fb6a1c7ad487b
- Citation: Sumo Logic, “Major incident: Problem with Cloud SIEM APIs in North America 2 (US2)” (2026-11-05 08:29 UTC). Archived by Rewindex: https://rewindex.com/change/i7fb6a1c7ad487b (CC BY 4.0).
- Markdown link: `[Sumo Logic: Major incident: Problem with Cloud SIEM APIs in North America 2 (US2) (2026-11-05)](https://rewindex.com/change/i7fb6a1c7ad487b)`


---
Canonical: https://rewindex.com/change/i7fb6a1c7ad487b · Markdown: https://rewindex.com/change/i7fb6a1c7ad487b.md · JSON: https://rewindex.com/api/v1/changes/i7fb6a1c7ad487b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:01:06.963Z