# GitLab: Critical incident: We are experiencing 5XX errors

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-11 15:56 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69b190a35962000a23bc380f](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69b190a35962000a23bc380f)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/69b190a35962000a23bc380f@07981feb1076
- Change 1 of 1 for this incident

Incident page (full timeline): [We are experiencing 5XX errors](https://rewindex.com/company/gitlab/incidents/69b190a35962000a23bc380f.md)
## What changed

**1. Added: Title**

```diff
+ We are experiencing 5XX errors
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-11 15:56 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-11 20:05 UTC
```

**6. Added: Affected components**

```diff
+ API, Git Operations, Website
```

**7. Added: Update** (investigating) · 2026-03-11 15:56 UTC

```diff
+ We are experiencing 5XX errors. The cause for the errors is under investigation.
```

**8. Added: Update** (identified) · 2026-03-11 16:11 UTC

```diff
+ Our team has taken steps to mitigate the issue and services are back to normal. Our team is monitoring and discussing next steps.
```

**9. Added: Update** (monitoring) · 2026-03-11 16:35 UTC

```diff
+ GitLab is currently operational and the incident has been mitigated. We're currently monitoring and will provide an update at a later time.
```

**10. Added: Update** (resolved) · 2026-03-11 20:05 UTC

```diff
+ Our team has mitigated this issue and has been monitoring for stability. This incident is now resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-11 15:56 UTC | Critical incident: We are experiencing 5XX errors (this change) | outage |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i7f61e216a7ef20 · Markdown: https://rewindex.com/change/i7f61e216a7ef20.md · JSON: https://rewindex.com/api/v1/changes/i7f61e216a7ef20 · Generated 2026-10-18T11:25:21.991Z