# Confluent: Major incident: Elevated error rates and latencies in Azure Southeast Asia region

**Summary:** Confluent reported a major Confluent Cloud degradation in Azure Southeast Asia, with elevated errors, latency and intermittent connectivity affecting produce/consume availability. Recorded from 2026-08-25 04:17 UTC to 2026-08-25 07:29 UTC (3 h 11 min), it reportedly began around 03:13 UTC and was associated with a Microsoft Azure disruption; services returned to normal. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-08-25 04:17 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/5wt8kn9m95tj](https://stspg.io/5wt8kn9m95tj)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/5dkl1dkqy485@dbcb57b72c59
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated error rates and latencies in Azure Southeast Asia region
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-25 04:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-25 07:29 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-08-25 04:17 UTC

```diff
+ We are investigating connectivity issues and elevated error rates affecting some Confluent Cloud clusters hosted in the Azure Southeast Asia region, beginning at approximately 03:13 UTC on 25 Aug 2026. Affected customers may experience degraded produce/consume availability or intermittent connectivity for clusters in this region. This is associated with an ongoing Microsoft Azure service disruption in the Southeast Asia region. We are actively engaged with Microsoft Azure.
```

**8. Added: Update** (monitoring) · 2026-08-25 05:28 UTC

```diff
+ We are seeing recovery of Confluent services in the affected Azure Southeast Asia region and are continuing to monitor the situation.
```

**9. Added: Update** (resolved) · 2026-08-25 07:29 UTC

```diff
+ Confluent services in the Azure Southeast Asia region are now healthy and operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-25 04:17 UTC | Major incident: Elevated error rates and latencies in Azure Southeast Asia region (this change) | degradation |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7ef856d821b1a0 · Markdown: https://rewindex.com/change/i7ef856d821b1a0.md · JSON: https://rewindex.com/api/v1/changes/i7ef856d821b1a0 · Generated 2026-10-18T02:31:37.176Z