# SonarCloud: Major incident: Investigating missing pull request results

> Major incident: Investigating missing pull request results. Detected 2026-11-04 by Rewindex: what changed on SonarCloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i7ed30a1880a39c
Last updated: 2026-11-04T08:23:48Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-24 23:11 UTC · Detected: 2026-11-04 08:23 UTC
- [Source: https://status.sonarqube.com/incidents/qb7ywdq52c3d](https://status.sonarqube.com/incidents/qb7ywdq52c3d)
- [Company: SonarCloud](https://rewindex.com/company/sonarcloud.md)
- Versions: before (none: first archived) → after incident\_version:207/qb7ywdq52c3d@ab64a0f313cc
- Change 1 of 1 for this incident

Incident page (full timeline): [Investigating missing pull request results](https://rewindex.com/company/sonarcloud/incidents/qb7ywdq52c3d.md)
## What changed

**1. Added: Title**

```diff
+ Investigating missing pull request results
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-24 23:11 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-24 23:11 UTC
```

**6. Added: Affected components**

```diff
+ Pull Request Experience, SonarQube Cloud EU - Pull Request Experience, SonarQube Cloud US - Pull Request Experience
```

**7. Added: Update** (investigating) · 2026-09-24 20:34 UTC

```diff
+ We are investigating a partial outage affecting pull request analysis results in SonarQube Cloud. Some customers may see their pull request analysis complete successfully, while the corresponding result is missing from the Pull Requests list or cannot be opened in SonarQube Cloud. Our teams are investigating and will provide an update as soon as more information is available.
```

**8. Added: Update** (resolved) · 2026-09-24 23:11 UTC

```diff
+ We have deployed a fix for an issue that caused some pull request analysis results to be missing from SonarQube Cloud, even when the analysis completed successfully. Impact Window (UTC): EU Region: 24 Sep 13:11 – 24 Sep 22:04 US Region: 24 Sep 13:28 – 24 Sep 22:21 For pull requests affected before the fix was deployed, please push a new commit or rerun the pull request analysis to regenerate the result in SonarQube Cloud. New analyses are processing as expected.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-24 23:11 UTC | Major incident: Investigating missing pull request results (this change) | outage |

All SonarCloud changes: [timeline](https://rewindex.com/company/sonarcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Investigating missing pull request results on SonarCloud’s status page, changed 2026-09-24 23:11 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i7ed30a1880a39c
- Citation: SonarCloud, “Major incident: Investigating missing pull request results” (2026-09-24 23:11 UTC). Archived by Rewindex: https://rewindex.com/change/i7ed30a1880a39c (CC BY 4.0).
- Markdown link: `[SonarCloud: Major incident: Investigating missing pull request results (2026-09-24)](https://rewindex.com/change/i7ed30a1880a39c)`


---
Canonical: https://rewindex.com/change/i7ed30a1880a39c · Markdown: https://rewindex.com/change/i7ed30a1880a39c.md · JSON: https://rewindex.com/api/v1/changes/i7ed30a1880a39c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:04:03.106Z