# SurveyMonkey: Major incident: Blank page for Multi-Survey Analysis

**Summary:** SurveyMonkey’s Multi-Survey Analysis displayed a blank page in a major-impact incident starting at 2026-08-19 17:23 UTC. A fix was implemented, and the incident was resolved at 2026-08-19 17:37 UTC after 14 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-19 17:23 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/wf9v099tyxgb](https://stspg.io/wf9v099tyxgb)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)
- Versions: before (none: first archived) → after incident\_version:262/kmdwv7dw5kjh@2f6bf6bd54ef
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Blank page for Multi-Survey Analysis
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-19 17:23 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-19 17:37 UTC
```

**6. Added: Affected components**

```diff
+ SurveyMonkey
```

**7. Added: Update** (investigating) · 2026-08-19 17:23 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-08-19 17:30 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2026-08-19 17:32 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-08-19 17:37 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-19 17:23 UTC | Major incident: Blank page for Multi-Survey Analysis (this change) | outage |

All SurveyMonkey changes: [timeline](https://rewindex.com/company/surveymonkey/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i7e7cb4ffdff5b2 · Markdown: https://rewindex.com/change/i7e7cb4ffdff5b2.md · JSON: https://rewindex.com/api/v1/changes/i7e7cb4ffdff5b2 · Generated 2026-10-18T00:37:36.558Z