# Hootsuite: Major incident: Bluesky service disruption

**Summary:** A major Bluesky disruption affected Hootsuite and Talkwalker from 2026-07-09 09:19 UTC to 2026-07-09 11:13 UTC (1 h 54 min), causing publishing and scheduling difficulties and stopping new Bluesky data capture for listening or monitoring. Bluesky confirmed its issue was fixed; Hootsuite marked the incident resolved and reported services recovering. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-09 09:19 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/fzbv25z149hl](https://stspg.io/fzbv25z149hl)
- [Company: Hootsuite](https://rewindex.com/company/hootsuite.md)
- Versions: before (none: first archived) → after incident\_version:245/jkpdm82snftv@25dff3ecc965
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Bluesky service disruption
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-09 09:19 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-09 11:13 UTC
```

**6. Added: Affected components**

```diff
+ Hootsuite Web Application, Talkwalker Web Application
```

**7. Added: Update** (investigating) · 2026-07-09 09:19 UTC

```diff
+ Hello, Bluesky is currently experiencing difficulties that impact Bluesky functionality in Hootsuite and Talkwalker. As a result, you may have trouble publishing or scheduling posts to Bluesky, and new Bluesky data is not currently being captured for listening or monitoring. We're monitoring the situation closely and will share updates as they become available Please subscribe to our status page to receive status updates.
```

**8. Added: Update** (resolved) · 2026-07-09 11:13 UTC

```diff
+ We're pleased to inform you that the issue affecting Bluesky functionality in Hootsuite and Talkwalker has been successfully resolved. Bluesky has confirmed the issue on their end is fixed, and our monitoring logs show that services are recovering - you should be able to publish and schedule to Bluesky in Hootsuite as usual, and Bluesky data is flowing into Talkwalker again. Thank you for your patience while we worked through this. If you continue to experience any issues, please don't hesitate to reach out to our support team.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-09 09:19 UTC | Major incident: Bluesky service disruption (this change) | outage |

All Hootsuite changes: [timeline](https://rewindex.com/company/hootsuite/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7d272b135d8311 · Markdown: https://rewindex.com/change/i7d272b135d8311.md · JSON: https://rewindex.com/api/v1/changes/i7d272b135d8311 · Generated 2026-10-18T00:39:15.690Z