# Nebius: Major incident: Token Factory 503 errors in eu-west2

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-10-24 13:22 UTC · Detected: 2026-10-24 13:23 UTC
- [Source: https://status.nebius.com/incidents/t5h8gvmjq4zb](https://status.nebius.com/incidents/t5h8gvmjq4zb)
- [Company: Nebius](https://rewindex.com/company/nebius.md)
- Versions: before (none: first archived) → after incident\_version:681/t5h8gvmjq4zb@e2c6ffb78d4b
- Change 1 of 3 for this incident

Incident page (full timeline): [Token Factory 503 errors in eu-west2](https://rewindex.com/company/nebius/incidents/t5h8gvmjq4zb.md)
## What changed

**1. Added: Title**

```diff
+ Token Factory 503 errors in eu-west2
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-24 13:22 UTC
```

**5. Added: Affected components**

```diff
+ EU-WEST2 - Token Factory, Token Factory
```

**6. Added: Update** (investigating) · 2026-10-24 13:22 UTC

```diff
+ Some customers receive 503 errors from Token Factory endpoints in eu-west2. We are investigating and determining the full scope of the issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-24 13:22 UTC | Major incident: Token Factory 503 errors in eu-west2 (this change) | major |
| 2026-10-24 14:13 UTC | [Incident updated: Token Factory 503 errors in eu-west2](https://rewindex.com/change/ra5a5b4f41657cd.md) |  |
| 2026-10-24 14:33 UTC | [Incident updated: Token Factory 503 errors in eu-west2](https://rewindex.com/change/r0d32e5b024df9b.md) |  |

Next: [change](https://rewindex.com/change/ra5a5b4f41657cd.md) · All Nebius changes: [timeline](https://rewindex.com/company/nebius/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7d24f788defd81 · Markdown: https://rewindex.com/change/i7d24f788defd81.md · JSON: https://rewindex.com/api/v1/changes/i7d24f788defd81 · Generated 2026-10-25T10:01:51.912Z