# Devin (Cognition): Critical incident: Significant delays in new sessions and frequent crashes

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-04-27 16:11 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://stspg.io/tln9grkxz7s7](https://stspg.io/tln9grkxz7s7)
- [Company: Devin (Cognition)](https://rewindex.com/company/devin.md)
- Versions: before (none: first archived) → after incident\_version:676/lx9fq0t990bf@66a04442e746
- Change 1 of 1 for this incident

Incident page (full timeline): [Significant delays in new sessions and frequent crashes](https://rewindex.com/company/devin/incidents/lx9fq0t990bf.md)
## What changed

**1. Added: Title**

```diff
+ Significant delays in new sessions and frequent crashes
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-27 16:11 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-27 17:04 UTC
```

**6. Added: Affected components**

```diff
+ Agent, Cloud Agent, Cloud Agent (Enterprise), Enterprise - Agent (Enterprise)
```

**7. Added: Update** (investigating) · 2026-04-27 16:11 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-04-27 16:27 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (identified) · 2026-04-27 16:30 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**10. Added: Update** (monitoring) · 2026-04-27 16:51 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**11. Added: Update** (resolved) · 2026-04-27 17:04 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-27 16:11 UTC | Critical incident: Significant delays in new sessions and frequent crashes (this change) | critical |

All Devin (Cognition) changes: [timeline](https://rewindex.com/company/devin/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7c7907f9805c98 · Markdown: https://rewindex.com/change/i7c7907f9805c98.md · JSON: https://rewindex.com/api/v1/changes/i7c7907f9805c98 · Generated 2026-10-20T00:48:50.388Z