# Unbounce: Major incident: Live ubpages.com Pages Not Loading

**Summary:** Unbounce reported a major Page Servers outage affecting live ubpages.com pages; visitors could encounter errors, while other domains were unaffected. It started at 2025-12-15 05:36 UTC and resolved at 2025-12-15 07:45 UTC, lasting 2 h 8 min. Unbounce recommended pausing affected campaigns, implemented a resolution, and confirmed traffic returned to normal. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-12-15 05:36 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/83gf7xk4p0dm](https://stspg.io/83gf7xk4p0dm)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)
- Versions: before (none: first archived) → after incident\_version:265/v5qs30t3kmh0@63278b6c6041
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Live ubpages.com Pages Not Loading
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-15 05:36 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-12-15 07:45 UTC
```

**6. Added: Affected components**

```diff
+ Page Servers
```

**7. Added: Update** (identified) · 2025-12-15 05:36 UTC

```diff
+ Unbounce is currently experiencing an outage on ubpages.com. Visitors can be met with an error when trying to load a live page published to a ubpages.com domain. Other domains are unaffected.  If you're using an ubpages.com domain for a campaign then we would recommend pausing the campaign until the issue is resolved.  We have identified the issue and are currently working towards resolution.
```

**8. Added: Update** (monitoring) · 2025-12-15 06:00 UTC

```diff
+ The resolution has been implemented and are seeing recovery. We will continue to monitor as the recovery propagates across the network.
```

**9. Added: Update** (resolved) · 2025-12-15 07:45 UTC

```diff
+ The issue should now be resolved as we see traffic volumes have now returned to normal.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-15 05:36 UTC | Major incident: Live ubpages.com Pages Not Loading (this change) | outage |

All Unbounce changes: [timeline](https://rewindex.com/company/unbounce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7bbb09150e6fdc · Markdown: https://rewindex.com/change/i7bbb09150e6fdc.md · JSON: https://rewindex.com/api/v1/changes/i7bbb09150e6fdc · Generated 2026-10-18T02:54:46.245Z