# Stream (GetStream): Major incident: Elevated API Errors on region EU-WEST

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2019-01-02 13:04 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: http://stspg.io/9905865d1](http://stspg.io/9905865d1)
- [Company: Stream (GetStream)](https://rewindex.com/company/getstream.md)
- Versions: before (none: first archived) → after incident\_version:704/cw3w52lwprmv@02841211ea75
- Change 1 of 1 for this incident

Incident page (full timeline): [Elevated API Errors on region EU-WEST](https://rewindex.com/company/getstream/incidents/cw3w52lwprmv.md)
## What changed

**1. Added: Title**

```diff
+ Elevated API Errors on region EU-WEST
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2019-01-02 13:04 UTC
```

**5. Added: Resolved time**

```diff
+ 2019-01-02 13:22 UTC
```

**6. Added: Affected components**

```diff
+ API, us-east
```

**7. Added: Update** (monitoring) · 2019-01-02 13:04 UTC

```diff
+ We were experiencing an elevated level of API errors because of a Redis upgrade that was unsuccessful. We have resolved the issue and are monitoring for further problems
```

**8. Added: Update** (resolved) · 2019-01-02 13:22 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2019-01-02 13:04 UTC | Major incident: Elevated API Errors on region EU-WEST (this change) | major |

All Stream (GetStream) changes: [timeline](https://rewindex.com/company/getstream/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7b38b8599cc0c3 · Markdown: https://rewindex.com/change/i7b38b8599cc0c3.md · JSON: https://rewindex.com/api/v1/changes/i7b38b8599cc0c3 · Generated 2026-10-20T00:48:48.118Z