# Firebolt: Major incident: Engines fail to start in US-EAST-1

**Summary:** Firebolt reported a major outage preventing engines from starting in US-EAST-1, beginning 2022-11-14 10:55 UTC and resolved at 2022-11-14 11:54 UTC (59 min). A fix restored normal engine startup by 11:41 UTC; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2022-11-14 10:55 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/5k8jjzw90p3v](https://stspg.io/5k8jjzw90p3v)
- [Company: Firebolt](https://rewindex.com/company/firebolt.md)
- Versions: before (none: first archived) → after incident\_version:147/wn8mxk141kh6@6c1b565ca0cc
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Engines fail to start in US-EAST-1
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-11-14 10:55 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-11-14 11:54 UTC
```

**6. Added: Affected components**

```diff
+ Engines, Firebolt Components - Engines
```

**7. Added: Update** (investigating) · 2022-11-14 10:55 UTC

```diff
+ We are experiencing an issue with turning on engines in us-east-1, we are taking care of the issue and will update soon about an estimated time of resolution.
```

**8. Added: Update** (identified) · 2022-11-14 11:17 UTC

```diff
+ We have identified and are implementing a fix, we believe the process should take 30minutes - 1hour. Will keep you posted in 30 minutes.
```

**9. Added: Update** (monitoring) · 2022-11-14 11:41 UTC

```diff
+ The fix has been done successfully and we are now testing it to ensure the efficacy. Engines can turn on normally.
```

**10. Added: Update** (resolved) · 2022-11-14 11:54 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-11-14 10:55 UTC | Major incident: Engines fail to start in US-EAST-1 (this change) | outage |

All Firebolt changes: [timeline](https://rewindex.com/company/firebolt/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i7ac61e3af9ad5c · Markdown: https://rewindex.com/change/i7ac61e3af9ad5c.md · JSON: https://rewindex.com/api/v1/changes/i7ac61e3af9ad5c · Generated 2026-10-18T03:55:54.464Z