# Coralogix: Critical incident: We are currently investigating an issue affecting the alerting pipeline in the EU2 environment.

**Summary:** Coralogix reported a critical EU2 alerting pipeline degradation that could cause missing or delayed alerts. It started at 2026-04-14 06:21 UTC and was resolved at 2026-04-14 06:58 UTC, lasting 37 min. A fix was implemented, but no cause was disclosed. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-04-14 06:21 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/zdvyrl3f4vp9](https://stspg.io/zdvyrl3f4vp9)
- [Company: Coralogix](https://rewindex.com/company/coralogix.md)
- Versions: before (none: first archived) → after incident\_version:273/qqlr4788fn44@adbfacfb80bd
- Change 1 of 1 for this incident

Incident page (full timeline): [We are currently investigating an issue affecting the alerting pipeline in the EU2 environment.](https://rewindex.com/company/coralogix/incidents/qqlr4788fn44.md)
## What changed

**1. Added: Title**

```diff
+ We are currently investigating an issue affecting the alerting pipeline in the EU2 environment.
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-14 06:21 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-14 06:58 UTC
```

**6. Added: Affected components**

```diff
+ Alerts - Flow, Alerts - Logs, Alerts - Metrics, Alerts - Notifications, Alerts - Traces, EU2 - Alerts - Flow, EU2 - Alerts - Logs, EU2 - Alerts - Metrics, EU2 - Alerts - Notifications, EU2 - Alerts - Traces
```

**7. Added: Update** (investigating) · 2026-04-14 06:21 UTC

```diff
+ We are currently investigating an issue affecting the alerting pipeline in the EU2 environment. Customers may experience missing or delayed alerts. Our engineering team is actively working to identify the root cause and restore normal alert delivery. We will share updates as more information becomes available.
```

**8. Added: Update** (identified) · 2026-04-14 06:53 UTC

```diff
+ Our engineering team has identified the issue and is currently implementing a fix
```

**9. Added: Update** (monitoring) · 2026-04-14 06:56 UTC

```diff
+ A fix has been implemented and we are monitoring the results
```

**10. Added: Update** (resolved) · 2026-04-14 06:58 UTC

```diff
+ This incident has been resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-14 06:21 UTC | Critical incident: We are currently investigating an issue affecting the alerting pipeline in the EU2 environment. (this change) | degradation |

All Coralogix changes: [timeline](https://rewindex.com/company/coralogix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7a3e0928cdd9ed · Markdown: https://rewindex.com/change/i7a3e0928cdd9ed.md · JSON: https://rewindex.com/api/v1/changes/i7a3e0928cdd9ed · Generated 2026-10-19T01:56:04.715Z