# Convex: Major incident: High error rates across all deployments, except some D1024s

**Summary:** Convex reported a major outage with high error rates across all deployments except some D1024s, affecting Business, Free & Starter, Professional and their Live Traffic components. It started at 2026-06-15 22:23 UTC and was resolved at 2026-06-15 22:35 UTC, lasting 12 min; a fix reduced error rates. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-15 22:23 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/ynczcy67tp1f](https://stspg.io/ynczcy67tp1f)
- [Company: Convex](https://rewindex.com/company/convex.md)
- Versions: before (none: first archived) → after incident\_version:140/thktpnhcc0t1@285701c3a7a9
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ High error rates across all deployments, except some D1024s
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-15 22:23 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-15 22:35 UTC
```

**6. Added: Affected components**

```diff
+ Business, Free & Starter, Live Traffic - Business, Live Traffic - Free & Starter, Live Traffic - Professional, Professional
```

**7. Added: Update** (investigating) · 2026-06-15 22:23 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-06-15 22:26 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2026-06-15 22:28 UTC

```diff
+ A fix has been implemented and error rates have gone down.
```

**10. Added: Update** (monitoring) · 2026-06-15 22:31 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**11. Added: Update** (resolved) · 2026-06-15 22:35 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-15 22:23 UTC | Major incident: High error rates across all deployments, except some D1024s (this change) | outage |

All Convex changes: [timeline](https://rewindex.com/company/convex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i798ed712a16b4e · Markdown: https://rewindex.com/change/i798ed712a16b4e.md · JSON: https://rewindex.com/api/v1/changes/i798ed712a16b4e · Generated 2026-10-18T02:25:48.543Z
