# Confluent: Major incident: Elevated error rates in AWS me-south-1 and me-central-1 regions

**Summary:** Confluent Cloud’s major incident in AWS me-south-1 and me-central-1 started 2026-04-01 19:52 UTC and resolved 2026-07-16 03:21 UTC, lasting 105 days 7 h. New workload provisioning was disabled in both regions; me-south-1 became completely unavailable, preventing cluster access. Confluent communicated migration steps and advised relocating me-central-1 workloads to another region. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-01 19:52 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/mqw2yg36sy23](https://stspg.io/mqw2yg36sy23)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/1jhv78gwdxl9@d40cad84be5d
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated error rates in AWS me-south-1 and me-central-1 regions
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-01 19:52 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-16 03:21 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (monitoring) · 2026-03-20 13:58 UTC

```diff
+ AWS regional recovery is expected to be extended in both me-central-1 and me-south-1 regions. Customers requiring immediate restoration in these two regions are encouraged to review regional failover options.
```

**8. Added: Update** (monitoring) · 2026-04-01 19:52 UTC

```diff
+ Provisioning new workloads in AWS me-central-1 and me-south-1 regions is disabled. Migration steps to other AWS regions have been communicated to impacted customers.
```

**9. Added: Update** (monitoring) · 2026-04-02 15:40 UTC

```diff
+ Per AWS, the me-south-1 region is now completely unavailable. Customers will not be able to access clusters in the me-south-1 region. Customers who have workloads in me-central-1 are strongly advised to relocate them to an alternative region.
```

**10. Added: Update** (resolved) · 2026-07-16 03:21 UTC

```diff
+ Resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-01 19:52 UTC | Major incident: Elevated error rates in AWS me-south-1 and me-central-1 regions (this change) | outage |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
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Canonical: https://rewindex.com/change/i79889a7b1550f7 · Markdown: https://rewindex.com/change/i79889a7b1550f7.md · JSON: https://rewindex.com/api/v1/changes/i79889a7b1550f7 · Generated 2026-10-18T02:55:20.647Z