# RunPod: Critical incident: EUR-IS-1 Network Issue

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-10-20 17:36 UTC · Detected: 2026-10-20 17:43 UTC
- Source: n/a
- [Company: RunPod](https://rewindex.com/company/runpod.md)
- Versions: before (none: first archived) → after incident\_version:39/1096078@7fade94b6248
- Change 1 of 3 for this incident

Incident page (full timeline): [EUR-IS-1 Network Issue](https://rewindex.com/company/runpod/incidents/1096078.md)
## What changed

**1. Added: Title**

```diff
+ EUR-IS-1 Network Issue
```

**2. Added: Impact**

```diff
+ minor
```

**3. Added: Status**

```diff
+ ongoing
```

**4. Added: Start time**

```diff
+ 2026-10-20 17:36 UTC
```

**5. Added: Update** (degraded) · 2026-10-20 17:36 UTC

```diff
+ We are experiencing network connectivity issues in a portion of servers in EUR-IS-1. We are working to resolve it.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 17:36 UTC | Critical incident: EUR-IS-1 Network Issue (this change) | critical |
| 2026-10-20 18:53 UTC | [Incident updated: EUR-IS-1 Network Issue](https://rewindex.com/change/rd71462894bd9e8.md) |  |
| 2026-10-20 20:03 UTC | [Incident updated: EUR-IS-1 Network Issue](https://rewindex.com/change/recbbe5e2e092d2.md) |  |

Next: [change](https://rewindex.com/change/rd71462894bd9e8.md) · All RunPod changes: [timeline](https://rewindex.com/company/runpod/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i794a62cf268148 · Markdown: https://rewindex.com/change/i794a62cf268148.md · JSON: https://rewindex.com/api/v1/changes/i794a62cf268148 · Generated 2026-10-21T00:25:24.825Z