# Contentstack: Critical incident: Contentstack - Azure NA - Automate Connector Issue

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-01-12 14:03 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/hjkzhc781bwd](https://stspg.io/hjkzhc781bwd)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)
- Versions: before (none: first archived) → after incident\_version:728/tm2zf3gk1kxv@4b3437b680fb
- Change 1 of 1 for this incident

Incident page (full timeline): [Contentstack - Azure NA - Automate Connector Issue](https://rewindex.com/company/contentstack/incidents/tm2zf3gk1kxv.md)
## What changed

**1. Added: Title**

```diff
+ Contentstack - Azure NA - Automate Connector Issue
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-12 14:03 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-12 19:19 UTC
```

**6. Added: Affected components**

```diff
+ Automation API, Automation UI, Microsoft Azure US Region - Automation API, Microsoft Azure US Region - Automation UI
```

**7. Added: Update** (investigating) · 2026-01-12 14:03 UTC

```diff
+ We are currently experiencing issues affecting our Automate connectors. This may impact existing and new automation The team is actively investigating and working toward a resolution. We are monitoring the situation closely and will share updates as more information becomes available. If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.
```

**8. Added: Update** (identified) · 2026-01-12 14:32 UTC

```diff
+ We have identified the root cause of the issue and are currently applying a fix. We will post the next update as soon as we have confirmed the resolution. Please contact Customer Success if you require immediate assistance.
```

**9. Added: Update** (identified) · 2026-01-12 16:13 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**10. Added: Update** (identified) · 2026-01-12 17:12 UTC

```diff
+ Our team is actively working on a resolution.
```

**11. Added: Update** (identified) · 2026-01-12 18:13 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**12. Added: Update** (monitoring) · 2026-01-12 19:15 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**13. Added: Update** (resolved) · 2026-01-12 19:19 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-12 14:03 UTC | Critical incident: Contentstack - Azure NA - Automate Connector Issue (this change) | critical |

All Contentstack changes: [timeline](https://rewindex.com/company/contentstack/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i79284fc42c81ae · Markdown: https://rewindex.com/change/i79284fc42c81ae.md · JSON: https://rewindex.com/api/v1/changes/i79284fc42c81ae · Generated 2026-10-19T23:13:21.454Z