# FireHydrant: Critical incident: Runbooks are not attaching

> Critical incident: Runbooks are not attaching. Detected 2026-11-04 by Rewindex: what changed on FireHydrant’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i78991854943b86
Last updated: 2026-11-04T09:08:40Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-01-03 20:35 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.firehydrant.com/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b](https://status.firehydrant.com/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)
- Versions: before (none: first archived) → after incident\_version:277/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b@f3dce33ded88
- Change 1 of 1 for this incident

Incident page (full timeline): [Runbooks are not attaching](https://rewindex.com/company/firehydrant/incidents/e2d47a59-4a07-4f72-a4d2-c96fe64ad79b.md)
## What changed

**1. Added: Title**

```diff
+ Runbooks are not attaching
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-01-03 20:35 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-01-03 23:47 UTC
```

**6. Added: Update** · 2024-01-03 22:40 UTC

```diff
+ Runbooks steps have been delayed in some cases. Retry mechanisms are complete. Impacted customers should see recovery and expected functionality.
```

**7. Added: Update** · 2024-01-03 22:47 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-01-03 20:35 UTC | Critical incident: Runbooks are not attaching (this change) | outage |

All FireHydrant changes: [timeline](https://rewindex.com/company/firehydrant/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Critical incident: Runbooks are not attaching on FireHydrant’s status page, changed 2024-01-03 20:35 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i78991854943b86
- Citation: FireHydrant, “Critical incident: Runbooks are not attaching” (2024-01-03 20:35 UTC). Archived by Rewindex: https://rewindex.com/change/i78991854943b86 (CC BY 4.0).
- Markdown link: `[FireHydrant: Critical incident: Runbooks are not attaching (2024-01-03)](https://rewindex.com/change/i78991854943b86)`


---
Canonical: https://rewindex.com/change/i78991854943b86 · Markdown: https://rewindex.com/change/i78991854943b86.md · JSON: https://rewindex.com/api/v1/changes/i78991854943b86 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:52:50.074Z