# Socket: Major incident: Elevated latency across multiple surfaces

**Summary:** Socket reported major elevated latency affecting Socket for GitHub, Package Pages, Socket API, Socket Dashboard and Socket Website, starting 2026-08-04 07:42 UTC. A fix was implemented by 2026-08-04 08:33 UTC, and the incident was resolved at 2026-08-04 08:45 UTC after 1 h 3 min. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-08-04 07:42 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/pydw092q5rs6](https://stspg.io/pydw092q5rs6)
- [Company: Socket](https://rewindex.com/company/socket.md)
- Versions: before (none: first archived) → after incident\_version:319/kbw0r2n7t0ny@65991d77d44b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated latency across multiple surfaces
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-04 07:42 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-04 08:45 UTC
```

**6. Added: Affected components**

```diff
+ Integrations - Socket for GitHub, Package Pages, Socket API, Socket Dashboard, Socket for GitHub, Socket Website
```

**7. Added: Update** (investigating) · 2026-08-04 07:42 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2026-08-04 08:33 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-08-04 08:45 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-04 07:42 UTC | Major incident: Elevated latency across multiple surfaces (this change) | degradation |

All Socket changes: [timeline](https://rewindex.com/company/socket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i772294d92cd2e6 · Markdown: https://rewindex.com/change/i772294d92cd2e6.md · JSON: https://rewindex.com/api/v1/changes/i772294d92cd2e6 · Generated 2026-10-18T01:53:14.681Z