# Socket: Critical incident: Github App reports are failing

**Summary:** Socket’s GitHub App reports failed in a critical-impact incident starting 2026-07-16 23:45 UTC, lasting 15 min and resolved at 2026-07-17 00:00 UTC. Socket attributed the failures to a high error rate on GitHub’s API and reported that GitHub restored service. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-16 23:45 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/jlq9sjbr3yl2](https://stspg.io/jlq9sjbr3yl2)
- [Company: Socket](https://rewindex.com/company/socket.md)
- Versions: before (none: first archived) → after incident\_version:319/tv15gpg01slj@830c3b8d1bbe
- Change 1 of 1 for this incident

Incident page (full timeline): [Github App reports are failing](https://rewindex.com/company/socket/incidents/tv15gpg01slj.md)
## What changed

**1. Added: Title**

```diff
+ Github App reports are failing
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-16 23:45 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-17 00:00 UTC
```

**6. Added: Affected components**

```diff
+ Integrations - Socket for GitHub, Socket for GitHub
```

**7. Added: Update** (investigating) · 2026-07-16 22:48 UTC

```diff
+ We are currently investigating an increase in Github App report error rates.
```

**8. Added: Update** (identified) · 2026-07-16 23:12 UTC

```diff
+ The GitHub App is failing due to a high error rate on GitHub's API: https://www.githubstatus.com/incidents/gxycch3076xk We are dependent on GitHub to restore service.
```

**9. Added: Update** (monitoring) · 2026-07-16 23:45 UTC

```diff
+ GitHub has restored service.
```

**10. Added: Update** (resolved) · 2026-07-17 00:00 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-16 23:45 UTC | Critical incident: Github App reports are failing (this change) | outage |

All Socket changes: [timeline](https://rewindex.com/company/socket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i76018ffdc6c39e · Markdown: https://rewindex.com/change/i76018ffdc6c39e.md · JSON: https://rewindex.com/api/v1/changes/i76018ffdc6c39e · Generated 2026-10-19T03:01:10.969Z