# GitLab: Major incident: Delays in CI job processing by runners

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-05-26 16:16 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a15c772eac9dc05ffa1f2bb](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a15c772eac9dc05ffa1f2bb)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6a15c772eac9dc05ffa1f2bb@86602c7a5db6
- Change 1 of 1 for this incident

Incident page (full timeline): [Delays in CI job processing by runners](https://rewindex.com/company/gitlab/incidents/6a15c772eac9dc05ffa1f2bb.md)
## What changed

**1. Added: Title**

```diff
+ Delays in CI job processing by runners
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-26 16:16 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-26 17:21 UTC
```

**6. Added: Affected components**

```diff
+ CI/CD - Hosted runners on Linux
```

**7. Added: Update** (identified) · 2026-05-26 16:16 UTC

```diff
+ Some users may see jobs pending while waiting for runners. The team is currently working on the fix. We will update in 30 minutes. More: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22212
```

**8. Added: Update** (monitoring) · 2026-05-26 16:43 UTC

```diff
+ The fix has been deployed. Shared runners should be picking up jobs normally. We will continue to monitor the situation. More: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22212
```

**9. Added: Update** (resolved) · 2026-05-26 17:21 UTC

```diff
+ The fix has been deployed, and hared runners are picking up jobs normally. We will now mark this incident as resolved. More: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22212
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-26 16:16 UTC | Major incident: Delays in CI job processing by runners (this change) | major |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i75e9f1bc6d4d59 · Markdown: https://rewindex.com/change/i75e9f1bc6d4d59.md · JSON: https://rewindex.com/api/v1/changes/i75e9f1bc6d4d59 · Generated 2026-10-18T10:23:43.930Z