# Monday.com: Major incident: Issues scrolling down in the item page overview/updates section

**Summary:** Monday.com reported a major incident affecting scrolling in the item page overview/updates section, impacting Communication and EU - Communication. It started at 2026-02-19 10:23 UTC and was resolved at 2026-02-19 12:35 UTC, lasting 2 h 12 min. The vendor said it identified the root cause but did not describe it or the fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-02-19 10:23 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/5c5tlbqjh3yc](https://stspg.io/5c5tlbqjh3yc)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)
- Versions: before (none: first archived) → after incident\_version:109/0hlw20d0zqmy@44d4b08e755c
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Issues scrolling down in the item page overview/updates section
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-19 10:23 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-19 12:35 UTC
```

**6. Added: Affected components**

```diff
+ Communication, EU - Communication
```

**7. Added: Update** (investigating) · 2026-02-19 10:23 UTC

```diff
+ Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
```

**8. Added: Update** (identified) · 2026-02-19 11:48 UTC

```diff
+ The team has identified the issue and is working on a fix.
```

**9. Added: Update** (resolved) · 2026-02-19 12:35 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-19 10:23 UTC | Major incident: Issues scrolling down in the item page overview/updates section (this change) | outage |

All Monday.com changes: [timeline](https://rewindex.com/company/monday-com/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i7572cb53e6338c · Markdown: https://rewindex.com/change/i7572cb53e6338c.md · JSON: https://rewindex.com/api/v1/changes/i7572cb53e6338c · Generated 2026-10-18T02:29:08.657Z