# Red Hat (incl. Quay.io): Critical incident: API errors

> Red Hat reported critical API request errors affecting access.redhat.com - Ask and Ask, starting 2026-10-29 23:40 UTC; monitoring first detected failures at approximately 19:00 UTC on 29 October. The incident remained open when archived (0 min at the last update), with engineering investigating the

Canonical: https://rewindex.com/change/i75151922824e90
Last updated: 2026-10-29T23:43:43Z

**Summary:** Red Hat reported critical API request errors affecting access.redhat.com - Ask and Ask, starting 2026-10-29 23:40 UTC; monitoring first detected failures at approximately 19:00 UTC on 29 October. The incident remained open when archived (0 min at the last update), with engineering investigating the cause and no fix reported. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-29 23:40 UTC · Detected: 2026-10-29 23:43 UTC
- [Source: https://status.redhat.com/incidents/y4d3506h2ccb](https://status.redhat.com/incidents/y4d3506h2ccb)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)
- Versions: before (none: first archived) → after incident\_version:753/y4d3506h2ccb@42ce7a7ebccb
- Change 1 of 2 for this incident

Incident page (full timeline): [API errors](https://rewindex.com/company/red-hat/incidents/y4d3506h2ccb.md)
## What changed

**1. Added: Title**

```diff
+ API errors
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-29 23:40 UTC
```

**5. Added: Affected components**

```diff
+ access.redhat.com - Ask, Ask
```

**6. Added: Update** (investigating) · 2026-10-29 23:40 UTC

```diff
+ We are investigating errors affecting API requests for this service. Automated monitoring first detected failures at approximately 19:00 UTC on 29 October. Engineering teams have been engaged and work is in progress to identify the cause. The next update will be posted within 30 minutes, or sooner if there is a change in status.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-29 23:40 UTC | Critical incident: API errors (this change) | outage |
| 2026-10-30 01:53 UTC | [Incident updated: API errors](https://rewindex.com/change/r7869eb594487d2.md) | Normal progress |

Next: [change](https://rewindex.com/change/r7869eb594487d2.md) · All Red Hat (incl. Quay.io) changes: [timeline](https://rewindex.com/company/red-hat/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Critical incident: API errors on Red Hat (incl. Quay.io)’s status page, changed 2026-10-29 23:40 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/i75151922824e90
- Citation: Red Hat (incl. Quay.io), “Critical incident: API errors” (2026-10-29 23:40 UTC). Archived by Rewindex: https://rewindex.com/change/i75151922824e90 (CC BY 4.0).
- Markdown link: `[Red Hat (incl. Quay.io): Critical incident: API errors (2026-10-29)](https://rewindex.com/change/i75151922824e90)`


---
Canonical: https://rewindex.com/change/i75151922824e90 · Markdown: https://rewindex.com/change/i75151922824e90.md · JSON: https://rewindex.com/api/v1/changes/i75151922824e90 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:53.558Z