# Svix: Major incident: Increased latency and failures for non-create-message endpoints (create message not affected)

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2024-09-30 19:28 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/7jd0ytqf8448](https://stspg.io/7jd0ytqf8448)
- [Company: Svix](https://rewindex.com/company/svix.md)
- Versions: before (none: first archived) → after incident\_version:756/rzv47z0k84rl@a80d303804ce
- Change 1 of 1 for this incident

Incident page (full timeline): [Increased latency and failures for non-create-message endpoints (create message not affected)](https://rewindex.com/company/svix/incidents/rzv47z0k84rl.md)
## What changed

**1. Added: Title**

```diff
+ Increased latency and failures for non-create-message endpoints (create message not affected)
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-09-30 19:28 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-09-30 19:49 UTC
```

**6. Added: Affected components**

```diff
+ API
```

**7. Added: Update** (investigating) · 2024-09-30 19:28 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2024-09-30 19:34 UTC

```diff
+ Message delivery is not affected, but other API calls are seeing increased latency.
```

**9. Added: Update** (monitoring) · 2024-09-30 19:38 UTC

```diff
+ A fix has been deployed, we are monitoring to make sure everything is working as expected.
```

**10. Added: Update** (resolved) · 2024-09-30 19:49 UTC

```diff
+ The issue is confirmed to be fixed.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-09-30 19:28 UTC | Major incident: Increased latency and failures for non-create-message endpoints (create message not affected) (this change) | major |

All Svix changes: [timeline](https://rewindex.com/company/svix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i74b473ae896d12 · Markdown: https://rewindex.com/change/i74b473ae896d12.md · JSON: https://rewindex.com/api/v1/changes/i74b473ae896d12 · Generated 2026-10-19T21:43:56.705Z