# OpenAI: Major incident: Some ChatGPT content may be unavailable on Android

**Summary:** A major ChatGPT Android outage caused some content to display “This content is unavailable in this version of the app” from 2026-10-09 21:00 UTC to 2026-10-10 00:26 UTC, lasting 3 h 26 min. OpenAI rolled out a fix in the latest Android version and suggested using the web meanwhile; all impacted services fully recovered. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-09 21:00 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.openai.com/incidents/01M4H7FKXDA425TDNP2CRGEYA3](https://status.openai.com/incidents/01M4H7FKXDA425TDNP2CRGEYA3)
- [Company: OpenAI](https://rewindex.com/company/openai.md)
- Versions: before (none: first archived) → after incident\_version:31/01M4H7FKXDA425TDNP2CRGEYA3@2a8f1b5c48e5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Some ChatGPT content may be unavailable on Android
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-09 21:00 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-10 00:26 UTC
```

**6. Added: Update** (identified) · 2026-10-09 21:00 UTC

```diff
+ We have identified an issue affecting the ChatGPT Android app where users may see “This content is unavailable in this version of the app” instead of certain content. A fix is rolling out gradually in the latest Android version. Users can use ChatGPT on the web while we work to restore the experience for older app versions.
```

**7. Added: Update** (resolved) · 2026-10-10 00:26 UTC

```diff
+ All impacted services have now fully recovered.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-09 21:00 UTC | Major incident: Some ChatGPT content may be unavailable on Android (this change) | outage |

All OpenAI changes: [timeline](https://rewindex.com/company/openai/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i72bb36eaabaed6 · Markdown: https://rewindex.com/change/i72bb36eaabaed6.md · JSON: https://rewindex.com/api/v1/changes/i72bb36eaabaed6 · Generated 2026-10-18T02:25:36.654Z