# GitLab: Critical incident: Intermittent 5XX errors accessing in GitLab.com

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-11 07:08 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a2a5ef7efecc905a9f5e171](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a2a5ef7efecc905a9f5e171)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6a2a5ef7efecc905a9f5e171@f78e979d0b21
- Change 1 of 1 for this incident

Incident page (full timeline): [Intermittent 5XX errors accessing in GitLab.com](https://rewindex.com/company/gitlab/incidents/6a2a5ef7efecc905a9f5e171.md)
## What changed

**1. Added: Title**

```diff
+ Intermittent 5XX errors accessing in GitLab.com
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-11 07:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-11 20:19 UTC
```

**6. Added: Affected components**

```diff
+ Website
```

**7. Added: Update** (investigating) · 2026-06-11 07:08 UTC

```diff
+ We are currently investigating 5XX errors when accessing GitLab.com. We'll share another update as soon as we have more information.
```

**8. Added: Update** (investigating) · 2026-06-11 07:11 UTC

```diff
+ We are currently investigating 5XX errors when accessing GitLab.com. We'll share another update as soon as we have more information.
```

**9. Added: Update** (investigating) · 2026-06-11 07:23 UTC

```diff
+ We changed the status title to reflect the intermittent nature of this incident. We'll share another update as soon as we have more information.
```

**10. Added: Update** (monitoring) · 2026-06-11 08:06 UTC

```diff
+ The GitLab.com service is now operational. We are keep investigating why it is occurring intermittently.
```

**11. Added: Update** (monitoring) · 2026-06-11 12:16 UTC

```diff
+ GitLab.com is currently operating normally. We have confirmed the root cause was a Cloud provider incident affecting a disk backing our primary database, and we are continuing to monitor closely.
```

**12. Added: Update** (resolved) · 2026-06-11 20:19 UTC

```diff
+ GitLab.com is currently operating normally. We have confirmed the root cause was a Cloud provider incident affecting a disk backing our primary database and the issue should be resolved now.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-11 07:08 UTC | Critical incident: Intermittent 5XX errors accessing in GitLab.com (this change) | outage |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i725066c6c96f16 · Markdown: https://rewindex.com/change/i725066c6c96f16.md · JSON: https://rewindex.com/api/v1/changes/i725066c6c96f16 · Generated 2026-10-18T11:25:24.360Z