# Make: Major incident: US2 - New connection & connection re-authorization resulting in error (SC424)

**Summary:** Make reported a major US2 incident preventing new connection creation and connection re-authorization with TypeError (SC424), affecting Apps - us2.make.com and us2.make.com. It started at 2026-07-19 05:58 UTC, lasted 26 h 51 min, and was marked resolved at 2026-07-20 08:49 UTC; no cause or fix was specified. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-19 05:58 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/s8q83792kz12](https://stspg.io/s8q83792kz12)
- [Company: Make](https://rewindex.com/company/make.md)
- Versions: before (none: first archived) → after incident\_version:59/zqlz9ybzcvp9@1c847650dd9b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ US2 - New connection & connection re-authorization resulting in error (SC424)
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-19 05:58 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-20 08:49 UTC
```

**6. Added: Affected components**

```diff
+ Apps - us2.make.com, us2.make.com
```

**7. Added: Update** (investigating) · 2026-07-19 05:58 UTC

```diff
+ Hello, we are analyzing an ongoing issue impacting new connection creation & connection-re-authorization resulting in TypeError (SC424 error) on US2 zone. We are investigating root cause of this problem. We will update you asap on the progress.
```

**8. Added: Update** (resolved) · 2026-07-20 08:49 UTC

```diff
+ The issue has been resolved at 10:00 CEST.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-19 05:58 UTC | Major incident: US2 - New connection & connection re-authorization resulting in error (SC424) (this change) | outage |

All Make changes: [timeline](https://rewindex.com/company/make/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i723f74c3df5a71 · Markdown: https://rewindex.com/change/i723f74c3df5a71.md · JSON: https://rewindex.com/api/v1/changes/i723f74c3df5a71 · Generated 2026-10-18T03:29:08.356Z