# Nebius: Major incident: Partial unavailability of external models in Token Factory

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-04-29 15:36 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://stspg.io/bvc4r8l5dhxx](https://stspg.io/bvc4r8l5dhxx)
- [Company: Nebius](https://rewindex.com/company/nebius.md)
- Versions: before (none: first archived) → after incident\_version:681/mz40brb5n706@2e8bae1e3fce
- Change 1 of 1 for this incident

Incident page (full timeline): [Partial unavailability of external models in Token Factory](https://rewindex.com/company/nebius/incidents/mz40brb5n706.md)
## What changed

**1. Added: Title**

```diff
+ Partial unavailability of external models in Token Factory
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-29 15:36 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-30 08:05 UTC
```

**6. Added: Affected components**

```diff
+ Token Factory, US-CENTRAL1 - Token Factory
```

**7. Added: Update** (investigating) · 2026-04-29 15:36 UTC

```diff
+ The following serverless models are unavailable due to external provider downtime. Qwen/Qwen3-235B-A22B-Thinking-2507-fast Qwen/Qwen3-Next-80B-A3B-Thinking-fast Qwen/Qwen3.5-397B-A17B-fast deepseek-ai/DeepSeek-V3.2-fast openai/gpt-oss-120b-fast
```

**8. Added: Update** (resolved) · 2026-04-30 08:05 UTC

```diff
+ The external provider has restored operations. All models are now available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-29 15:36 UTC | Major incident: Partial unavailability of external models in Token Factory (this change) | major |

All Nebius changes: [timeline](https://rewindex.com/company/nebius/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i721619fa64e174 · Markdown: https://rewindex.com/change/i721619fa64e174.md · JSON: https://rewindex.com/api/v1/changes/i721619fa64e174 · Generated 2026-10-20T00:00:48.766Z