# Okta: Major incident: Intermittent Access Issues with Office 365 Apps via Okta

> Major incident: Intermittent Access Issues with Office 365 Apps via Okta. Detected 2026-11-04 by Rewindex: what changed on Okta’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i71cb532d4962c7
Last updated: 2026-11-04T09:08:41Z

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-15 15:15 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.okta.com/\#incident/a9CWR0000002Iti2AE](https://status.okta.com/#incident/a9CWR0000002Iti2AE)
- [Company: Okta](https://rewindex.com/company/okta.md)
- Versions: before (none: first archived) → after incident\_version:314/I-11462@b11d678da90d
- Change 1 of 1 for this incident

Incident page (full timeline): [Intermittent Access Issues with Office 365 Apps via Okta](https://rewindex.com/company/okta/incidents/I-11462.md)
## What changed

**1. Added: Title**

```diff
+ Intermittent Access Issues with Office 365 Apps via Okta
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-15 15:15 UTC
```

**5. Added: Affected components**

```diff
+ Cell okta.com:1, Cell okta.com:11, Cell okta.com:12, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, Cell okta.com:18, Cell okta.com:19, Cell okta.com:2, Cell okta.com:20, Cell okta.com:22, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:7, Cell okta.com:8, Cell okta.com:9, Cell okta-emea.com:1, Single Sign-On / Third Party
```

**6. Added: Update** (resolved) · 2026-09-26 00:22 UTC

```diff
+ At 9/15/2026 8:15 AM PT, Okta Engineering has identified an issue causing intermittent access failures when users launch Microsoft Office 365 applications, specifically Outlook, Calendar, and People, directly from their Okta Dashboard chiclets. When clicking these application chiclets, the user will receive an HTTP 401 Unauthorized error due to configured redirects. We are actively investigating the root cause. Further updates will be provided as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-15 15:15 UTC | Major incident: Intermittent Access Issues with Office 365 Apps via Okta (this change) | degradation |

All Okta changes: [timeline](https://rewindex.com/company/okta/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Intermittent Access Issues with Office 365 Apps via Okta on Okta’s status page, changed 2026-09-15 15:15 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i71cb532d4962c7
- Citation: Okta, “Major incident: Intermittent Access Issues with Office 365 Apps via Okta” (2026-09-15 15:15 UTC). Archived by Rewindex: https://rewindex.com/change/i71cb532d4962c7 (CC BY 4.0).
- Markdown link: `[Okta: Major incident: Intermittent Access Issues with Office 365 Apps via Okta (2026-09-15)](https://rewindex.com/change/i71cb532d4962c7)`


---
Canonical: https://rewindex.com/change/i71cb532d4962c7 · Markdown: https://rewindex.com/change/i71cb532d4962c7.md · JSON: https://rewindex.com/api/v1/changes/i71cb532d4962c7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:24:04.076Z