# Greenhouse: Major incident: Performance Degradation

**Summary:** Greenhouse reported major performance degradation affecting Greenhouse Recruiting - Silo 1, with delays in job posting, scheduling, webhooks, imports/sync, reports and other async workflows. It started at 2026-05-07 22:23 UTC and was resolved at 2026-05-07 23:42 UTC, lasting 1 h 18 min. A fix was implemented at 22:51 UTC; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-05-07 22:23 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/1rcly07z4nlw](https://stspg.io/1rcly07z4nlw)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)
- Versions: before (none: first archived) → after incident\_version:227/n1ljhq28hsx9@a81799a01289
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Performance Degradation
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-07 22:23 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-07 23:42 UTC
```

**6. Added: Affected components**

```diff
+ Greenhouse Recruiting - Silo 1, Silo 1
```

**7. Added: Update** (investigating) · 2026-05-07 22:23 UTC

```diff
+ We are currently experiencing issues with Greenhouse. Users may notice delays posting jobs, scheduling, on webhooks, imports/sync, reports and other async workflows. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
```

**8. Added: Update** (investigating) · 2026-05-07 22:23 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2026-05-07 22:51 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-05-07 23:42 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-07 22:23 UTC | Major incident: Performance Degradation (this change) | degradation |

All Greenhouse changes: [timeline](https://rewindex.com/company/greenhouse/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i7073a1a161b395 · Markdown: https://rewindex.com/change/i7073a1a161b395.md · JSON: https://rewindex.com/api/v1/changes/i7073a1a161b395 · Generated 2026-10-18T01:54:28.417Z