# Confluent: Major incident: Elevated error rates and latencies in Azure westus2 region

**Summary:** Confluent Cloud had a major outage with elevated errors and latencies in Azure westus2, linked to Azure network connectivity degradation. The incident ran from 2026-05-29 06:47 UTC to 2026-05-29 21:47 UTC (15 h 0 min), though Confluent reported symptoms beginning around 05:10 UTC. Azure’s degradation was mitigated and Confluent Cloud returned to normal. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-29 06:47 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/78q7jr24kqbp](https://stspg.io/78q7jr24kqbp)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/cvdbqbhbh96k@81fbdc2cc9af
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated error rates and latencies in Azure westus2 region
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-29 06:47 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-29 21:47 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-05-29 05:57 UTC

```diff
+ We are currently experiencing increased error rates and latencies in the Azure westus2 region. This began at approximately 5:10 AM UTC 29th May.  Our team is actively investigating it.
```

**8. Added: Update** (investigating) · 2026-05-29 06:47 UTC

```diff
+ Confluent cloud services are experiencing outage in Azure West US2 region linked to Azure network connectivity degradation. Team is continuing active investigation.
```

**9. Added: Update** (monitoring) · 2026-05-29 10:25 UTC

```diff
+ We are monitoring the health of impacted Confluent services in the Azure West US2 region. More details about the Multi Service degradation on the Azure status page:  https://azure.status.microsoft/en-us/status
```

**10. Added: Update** (monitoring) · 2026-05-29 16:49 UTC

```diff
+ Confluent services in the Azure West US2 region are now healthy. We are continuing to monitor for residual effects as Azure continues to address their service outage. More details about the Multi Service degradation on the Azure status page:  https://azure.status.microsoft/en-us/status
```

**11. Added: Update** (resolved) · 2026-05-29 21:47 UTC

```diff
+ The Multi Service degradation on Azure has been mitigated. Confluent Cloud is operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-29 06:47 UTC | Major incident: Elevated error rates and latencies in Azure westus2 region (this change) | outage |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i706d4484b03a28 · Markdown: https://rewindex.com/change/i706d4484b03a28.md · JSON: https://rewindex.com/api/v1/changes/i706d4484b03a28 · Generated 2026-10-18T02:55:06.964Z