# GitLab: Critical incident: HTTP 500 errors affecting GitLab.com

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-27 11:46 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a90239f495e3647627df08d](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a90239f495e3647627df08d)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6a90239f495e3647627df08d@0f3241ce539e
- Change 1 of 1 for this incident

Incident page (full timeline): [HTTP 500 errors affecting GitLab.com](https://rewindex.com/company/gitlab/incidents/6a90239f495e3647627df08d.md)
## What changed

**1. Added: Title**

```diff
+ HTTP 500 errors affecting GitLab.com
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-27 11:46 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-27 15:34 UTC
```

**6. Added: Affected components**

```diff
+ CI/CD, Website
```

**7. Added: Update** (investigating) · 2026-08-27 11:46 UTC

```diff
+ There are elevated HTTP 500 errors affecting users accessing their Pipelines. Our engineers are actively investigating the issue and working to restore normal service.
```

**8. Added: Update** (monitoring) · 2026-08-27 11:53 UTC

```diff
+ The issue has been identified and resolved. We are monitoring for changes. More information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22807
```

**9. Added: Update** (resolved) · 2026-08-27 15:34 UTC

```diff
+ Performance remains stable and prevention steps are being implemented. Find more information here: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22807
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-27 11:46 UTC | Critical incident: HTTP 500 errors affecting GitLab.com (this change) | outage |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i6f384e34c2502c · Markdown: https://rewindex.com/change/i6f384e34c2502c.md · JSON: https://rewindex.com/api/v1/changes/i6f384e34c2502c · Generated 2026-10-18T12:19:08.514Z