# Neon: Major incident: ES-1760167

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-03-03 00:52 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/69a630bd57b5f1057a5001d5](https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/69a630bd57b5f1057a5001d5)
- [Company: Neon](https://rewindex.com/company/neon.md)
- Versions: before (none: first archived) → after incident\_version:155/69a630bd57b5f1057a5001d5@2bc628a5b0a1
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ ES-1760167
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-03 00:52 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-03 01:53 UTC
```

**6. Added: Affected components**

```diff
+ Database Connectivity
```

**7. Added: Update** (monitoring) · 2026-03-03 00:52 UTC

```diff
+ Between 00:05 UTC and 00:40 UTC March 3 2026, Some databases in us-east-2 experienced increased cold-start times. The issue is now mitigated. We will continue to monitor the platform.
```

**8. Added: Update** (resolved) · 2026-03-03 01:53 UTC

```diff
+ Between 00:05 UTC and 00:40 UTC March 03, 2026, some databases in us-east-2 experienced increased cold-start times. This issue is now closed. We apologize for any inconvenience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-03 00:52 UTC | Major incident: ES-1760167 (this change) | major |

All Neon changes: [timeline](https://rewindex.com/company/neon/changes.md)
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Canonical: https://rewindex.com/change/i6c233ccc846fab · Markdown: https://rewindex.com/change/i6c233ccc846fab.md · JSON: https://rewindex.com/api/v1/changes/i6c233ccc846fab · Generated 2026-10-18T06:41:39.776Z