# Make: Major incident: Login to make.com doesn't work

**Summary:** Make reported a major login outage on make.com starting 2026-07-17 14:22 UTC, resolved at 2026-07-17 15:09 UTC after 47 min. Scenario executions and webhooks were unaffected. Make identified the issue and applied a fix at 07-17 14:28 UTC, but did not state the cause. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-17 14:22 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/8ccy8fdbtd60](https://stspg.io/8ccy8fdbtd60)
- [Company: Make](https://rewindex.com/company/make.md)
- Versions: before (none: first archived) → after incident\_version:59/d8jprgy9pq5h@eefbba65de48
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Login to make.com doesn't work
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-17 14:22 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-17 15:09 UTC
```

**6. Added: Affected components**

```diff
+ eu1.make.celonis.com, eu1.make.com, eu2.make.com, make.com, us1.make.celonis.com, us1.make.com, us2.make.com, Website - eu1.make.celonis.com, Website - eu1.make.com, Website - eu2.make.com, Website - make.com, Website - us1.make.celonis.com, Website - us1.make.com, Website - us2.make.com
```

**7. Added: Update** (investigating) · 2026-07-17 14:22 UTC

```diff
+ We are currently experiencing a problem with logging in to the make.com. Scenario executions and webhooks are not being affected. We are investigating the cause of the problem and will share updates shortly.
```

**8. Added: Update** (monitoring) · 2026-07-17 14:28 UTC

```diff
+ The issue has been identified and fix applied, we are currently monitoring the results.
```

**9. Added: Update** (resolved) · 2026-07-17 15:09 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-17 14:22 UTC | Major incident: Login to make.com doesn't work (this change) | outage |

All Make changes: [timeline](https://rewindex.com/company/make/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i6b0b8a70c78da1 · Markdown: https://rewindex.com/change/i6b0b8a70c78da1.md · JSON: https://rewindex.com/api/v1/changes/i6b0b8a70c78da1 · Generated 2026-10-18T01:29:59.874Z