# ActiveCampaign: Critical incident: System outage - 10/22/2026

> Critical incident: System outage - 10/22/2026. Detected 2026-10-22 by Rewindex: what changed on ActiveCampaign’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i6a9dab1b5db0c5
Last updated: 2026-10-22T12:04:03Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-22 11:56 UTC · Detected: 2026-10-22 12:04 UTC
- [Source: https://status.activecampaign.com/incidents/f56vjvwxfh8m](https://status.activecampaign.com/incidents/f56vjvwxfh8m)
- [Company: ActiveCampaign](https://rewindex.com/company/activecampaign.md)
- Versions: before (none: first archived) → after incident\_version:232/f56vjvwxfh8m@e9a9fcca9a0f
- Change 1 of 10 for this incident

Incident page (full timeline): [System outage - 10/22/2026](https://rewindex.com/company/activecampaign/incidents/f56vjvwxfh8m.md)
## What changed

**1. Added: Title**

```diff
+ System outage - 10/22/2026
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-10-22 11:56 UTC
```

**5. Added: Affected components**

```diff
+ APAC Region - API Availability, APAC Region - ARC & ARC Services, APAC Region - Automations, APAC Region - Campaigns, APAC Region - Conversations, APAC Region - CRM, APAC Region - Custom Objects, APAC Region - Custom Reports, APAC Region - E-Commerce, APAC Region - Integrations, APAC Region - Platform Availability, APAC Region - Web-hooks, APAC Region - Web Personalization, API Availability, ARC & ARC Services, Automations, Campaigns, Conversations, CRM, Custom Objects, Custom Reports, E-commerce, E-Commerce, Email, EU Region - API Availability, EU Region - ARC & ARC Services, EU Region - Automations, EU Region - Campaigns, EU Region - Conversations, EU Region - CRM, EU Region - Custom Objects, EU Region - Custom Reports, EU Region - E-Commerce, EU Region - Integrations, EU Region - Platform Availability, EU Region - Web-hooks, EU Region - Web Personalization, Integrations, Message Sending Availability - Email, Message Sending Availability - SMS, Message Sending Availability - WhatsApp, Platform Availability, SMS, US Region - API Availability, US Region - ARC & ARC Services, US Region - Automations, US Region - Campaigns, US Region - Conversations, US Region - CRM, US Region - Custom Objects, US Region - Custom Reports, US Region - E-commerce, US Region - Integrations, US Region - Platform Availability, US Region - Webhooks, US Region - Web Personalization, Web-hooks, Webhooks, Web Personalization, WhatsApp
```

**6. Added: Update** (identified) · 2026-10-22 11:56 UTC

```diff
+ We are currently investigating a system outage. Updates will be provided as they become available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-22 11:56 UTC | Critical incident: System outage - 10/22/2026 (this change) | outage |
| 2026-10-22 14:23 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/rbfc6f5e4065f58.md) | Normal progress |
| 2026-10-22 14:53 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r379921cf7abeff.md) | Normal progress |
| 2026-10-22 16:04 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r32f75e1c218e90.md) | Normal progress |
| 2026-10-22 17:13 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/radd95e242c7fb6.md) | Normal progress |
| 2026-10-22 17:53 UTC | [Incident silently edited: System outage - 10/22/2026](https://rewindex.com/change/radc08f10a33e7f.md) | Normal progress |
| 2026-10-22 18:34 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r68bfd362697a91.md) | Normal progress |
| 2026-10-22 19:23 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r7f3c88d48a63cd.md) | Normal progress |
| 2026-10-22 20:03 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r15c76d9ac56bbe.md) | Normal progress |
| 2026-10-22 20:43 UTC | [Incident updated: System outage - 10/22/2026](https://rewindex.com/change/r5c4c1bc713f11c.md) | Normal progress |

Next: [change](https://rewindex.com/change/rbfc6f5e4065f58.md) · All ActiveCampaign changes: [timeline](https://rewindex.com/company/activecampaign/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Critical incident: System outage - 10/22/2026 on ActiveCampaign’s status page, changed 2026-10-22 11:56 UTC (change 1 of 10).

- Canonical URL: https://rewindex.com/change/i6a9dab1b5db0c5
- Citation: ActiveCampaign, “Critical incident: System outage - 10/22/2026” (2026-10-22 11:56 UTC). Archived by Rewindex: https://rewindex.com/change/i6a9dab1b5db0c5 (CC BY 4.0).
- Markdown link: `[ActiveCampaign: Critical incident: System outage - 10/22/2026 (2026-10-22)](https://rewindex.com/change/i6a9dab1b5db0c5)`


---
Canonical: https://rewindex.com/change/i6a9dab1b5db0c5 · Markdown: https://rewindex.com/change/i6a9dab1b5db0c5.md · JSON: https://rewindex.com/api/v1/changes/i6a9dab1b5db0c5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:15:48.301Z