# RunPod: Critical incident: US-IL-1 Network Issue

**Summary:** RunPod reported a critical network connectivity outage in US-IL-1 starting at 2026-09-20 20:04 UTC. It lasted 14 min and was resolved at 2026-09-20 20:18 UTC, when RunPod confirmed the US-IL-1 DC network was operating normally. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-20 20:04 UTC · Detected: 2026-10-17 18:22 UTC
- Source: n/a
- [Company: RunPod](https://rewindex.com/company/runpod.md)
- Versions: before (none: first archived) → after incident\_version:39/1069679@9c60b23d95ee
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ US-IL-1 Network Issue
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-20 20:04 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-20 20:18 UTC
```

**6. Added: Update** (downtime) · 2026-09-20 20:04 UTC

```diff
+ We are experiencing network connectivity issues in US-IL-1. We are working to resolve it.
```

**7. Added: Update** (resolved) · 2026-09-20 20:18 UTC

```diff
+ Issue has been resolved and the network in US-IL-1 DC is operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-20 20:04 UTC | Critical incident: US-IL-1 Network Issue (this change) | outage |

All RunPod changes: [timeline](https://rewindex.com/company/runpod/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i692e33f4a2dc0b · Markdown: https://rewindex.com/change/i692e33f4a2dc0b.md · JSON: https://rewindex.com/api/v1/changes/i692e33f4a2dc0b · Generated 2026-10-18T02:28:38.901Z