# Wise: Major incident: Delayed transfers

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-09-26 15:44 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/dwdfcj28czb1](https://stspg.io/dwdfcj28czb1)
- [Company: Wise](https://rewindex.com/company/wise.md)
- Versions: before (none: first archived) → after incident\_version:759/fl7r36dd6vf6@455ce49b5378
- Change 1 of 1 for this incident

Incident page (full timeline): [Delayed transfers](https://rewindex.com/company/wise/incidents/fl7r36dd6vf6.md)
## What changed

**1. Added: Title**

```diff
+ Delayed transfers
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-26 15:44 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-26 17:32 UTC
```

**6. Added: Affected components**

```diff
+ 🔗 API, 📱 Mobile App, 💸 Payments, 📰 Website
```

**7. Added: Update** (identified) · 2025-09-26 15:44 UTC

```diff
+ We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.
```

**8. Added: Update** (identified) · 2025-09-26 15:45 UTC

```diff
+ We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.
```

**9. Added: Update** (monitoring) · 2025-09-26 16:48 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2025-09-26 17:32 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-26 15:44 UTC | Major incident: Delayed transfers (this change) | major |

All Wise changes: [timeline](https://rewindex.com/company/wise/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i66d72f385ef6fa · Markdown: https://rewindex.com/change/i66d72f385ef6fa.md · JSON: https://rewindex.com/api/v1/changes/i66d72f385ef6fa · Generated 2026-10-19T21:43:43.940Z