# Mode: Major incident: DDB Outage

> Major incident: DDB Outage. Detected 2026-11-04 by Rewindex: what changed on Mode’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i6636f94d14e42a
Last updated: 2026-11-04T08:53:45Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-07-01 19:31 UTC · Detected: 2026-11-04 08:53 UTC
- [Source: https://status.modeanalytics.com/incidents/dh9tnwssh3mc](https://status.modeanalytics.com/incidents/dh9tnwssh3mc)
- [Company: Mode](https://rewindex.com/company/mode.md)
- Versions: before (none: first archived) → after incident\_version:72/dh9tnwssh3mc@be1ae85fd27e
- Change 1 of 1 for this incident

Incident page (full timeline): [DDB Outage](https://rewindex.com/company/mode/incidents/dh9tnwssh3mc.md)
## What changed

**1. Added: Title**

```diff
+ DDB Outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-07-01 19:31 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-07-01 19:31 UTC
```

**6. Added: Affected components**

```diff
+ Discovery Database
```

**7. Added: Update** (investigating) · 2025-07-01 16:59 UTC

```diff
+ This morning's daily Discovery Database update was not successful. We are investigating and will provide additional information as soon as possible. Previous data should still be available.
```

**8. Added: Update** (identified) · 2025-07-01 17:38 UTC

```diff
+ We have applied a fix. We will be able to manually trigger the DDB sync in about an hour.
```

**9. Added: Update** (monitoring) · 2025-07-01 18:37 UTC

```diff
+ Our team has started the Discovery Database sync. It should complete within an hour.
```

**10. Added: Update** (resolved) · 2025-07-01 19:31 UTC

```diff
+ The issue is resolved. Please reach out to Support if you have any questions.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-07-01 19:31 UTC | Major incident: DDB Outage (this change) | outage |

All Mode changes: [timeline](https://rewindex.com/company/mode/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: DDB Outage on Mode’s status page, changed 2025-07-01 19:31 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i6636f94d14e42a
- Citation: Mode, “Major incident: DDB Outage” (2025-07-01 19:31 UTC). Archived by Rewindex: https://rewindex.com/change/i6636f94d14e42a (CC BY 4.0).
- Markdown link: `[Mode: Major incident: DDB Outage (2025-07-01)](https://rewindex.com/change/i6636f94d14e42a)`


---
Canonical: https://rewindex.com/change/i6636f94d14e42a · Markdown: https://rewindex.com/change/i6636f94d14e42a.md · JSON: https://rewindex.com/api/v1/changes/i6636f94d14e42a · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:39.343Z