# HashiCorp: Major incident: Users unable to access releases.hashicorp.con

**Summary:** A major outage at releases.hashicorp.com caused 504 errors, affecting terraform provider downloads and Vault Radar access. The incident started at 2026-09-26 02:35 UTC and lasted 28 min, resolving at 2026-09-26 03:03 UTC; engineering implemented a fix and confirmed normal operation. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-26 02:35 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.hashicorp.com/incidents/01M3DQCPFNPDR4WKAVGBXQZYKJ](https://status.hashicorp.com/incidents/01M3DQCPFNPDR4WKAVGBXQZYKJ)
- [Company: HashiCorp](https://rewindex.com/company/hashicorp.md)
- Versions: before (none: first archived) → after incident\_version:190/01M3DQCPFNPDR4WKAVGBXQZYKJ@72a6c776c6a6
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Users unable to access releases.hashicorp.con
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-26 02:35 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-26 03:03 UTC
```

**6. Added: Update** (investigating) · 2026-09-26 02:06 UTC

```diff
+ Users are currently unable to access releases.hashicorp.com, resulting in 504 errors. The problem affect terraform provider downloads, and Vault Radar access. HashiCorp is investigating the problem and will provide further status update updates.
```

**7. Added: Update** (investigating) · 2026-09-26 02:10 UTC

```diff
+ Status: Investigating "Users are currently unable to access releases.hashicorp.com "releases.hashicorp.com": http://releases.hashicorp.com, resulting in 504 errors. The problem affects terraform provider downloads, and Vault Radar access. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available. "
```

**8. Added: Update** (monitoring) · 2026-09-26 02:35 UTC

```diff
+ Our Engineering team has implemented a fix to resolve the issue. We are monitoring the situation closely and will post an update as soon as the issue is fully resolved.
```

**9. Added: Update** (resolved) · 2026-09-26 03:03 UTC

```diff
+ Our Engineering team has resolved the issue. These systems should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-26 02:35 UTC | Major incident: Users unable to access releases.hashicorp.con (this change) | outage |

All HashiCorp changes: [timeline](https://rewindex.com/company/hashicorp/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i662f8bb0b485ae · Markdown: https://rewindex.com/change/i662f8bb0b485ae.md · JSON: https://rewindex.com/api/v1/changes/i662f8bb0b485ae · Generated 2026-10-18T00:38:47.316Z