# Bunny.net: Major incident: DNS issues with bunny.net

**Summary:** Bunny.net reported a major DNS outage affecting most services from 2026-05-21 16:39 UTC to 2026-05-21 18:21 UTC, lasting 1 h 41 min. An internal domain-management process failure led to bunny.net being temporarily suspended; Bunny.net worked with its registrar to restore the domain, with affected services recovering as DNS changes propagated globally. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-21 16:39 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/3d7dtwh26kfy](https://stspg.io/3d7dtwh26kfy)
- [Company: Bunny.net](https://rewindex.com/company/bunny-net.md)
- Versions: before (none: first archived) → after incident\_version:81/j1syhng2crfy@b9545a2f0989
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ DNS issues with bunny.net
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-21 16:39 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-21 18:21 UTC
```

**6. Added: Affected components**

```diff
+ API, Bunny Database, Bunny Fonts, Bunny Shield, CDN, CDN Logging, Dashboard, DNS, Edge Scripting, Edge Storage, Magic Containers, Optimizer, Origin Shield, Stream Service, Stream - Stream Service, Stream - Stream - Transcoding Service, Stream - Transcoding Service, Website
```

**7. Added: Update** (identified) · 2026-05-21 16:39 UTC

```diff
+ We've identified an issue with the configuration of one of our primary domains, bunny.net, impacting most of our services. We're working to fix it.
```

**8. Added: Update** (monitoring) · 2026-05-21 16:51 UTC

```diff
+ A fix has been implemented and all impacted services have recovered. We're monitoring.
```

**9. Added: Update** (resolved) · 2026-05-21 18:21 UTC

```diff
+ An internal process failure related to the management of our bunny.net domain with one of our domain registrars led to the temporary suspension of the domain, causing multiple services under bunny.net to become unavailable. After identifying and confirming the issue, we worked with the registrar to restore the domain and all affected services are now recovering as DNS changes propagate globally. We have identified the root cause internally and are implementing additional safeguards and escalation procedures to ensure this cannot happen again. During the outage, products and services under bunny.net experienced varying levels of disruption depending on DNS propagation and their dependency on bunny.net infrastructure and Bunny DNS. Services including the Website, Dashboard, API, DNS, and related tools experienced widespread availability issues. Other products such as Stream and Magic Containers saw limited disruption and remained largely operational for most users, though some functionality was impacted depending on DNS resolution and service dependencies. Core services such as CDN delivery and Storage remained operational throughout the incident. We will publish a full public RCA once the incident is fully resolved, including additional details around the timeline, service impact, root cause, and the preventative measures being implemented. We're deeply sorry for the disruption and inconvenience caused. We expect the situation to fully resolve over the next few hours as DNS propagation completes worldwide. If you have any questions, please contact support@bunny.net.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-21 16:39 UTC | Major incident: DNS issues with bunny.net (this change) | outage |

All Bunny.net changes: [timeline](https://rewindex.com/company/bunny-net/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i6601b72f6e60f6 · Markdown: https://rewindex.com/change/i6601b72f6e60f6.md · JSON: https://rewindex.com/api/v1/changes/i6601b72f6e60f6 · Generated 2026-10-18T02:29:36.930Z